About Unipress Premium Support

This year Unipress Software Ltd will have been supporting Web Help Desk for over 10 years since its introduction to the UK, Ireland and EMEA region back in 2007.

Our expert team of Sales and Support technicians continue to work tirelessly to improve their knowledge and skills in order to provide you with the very best market leading support for Web Help Desk. At Unipress we really understand the importance of an active support agreement and as a Unipress customer your standard Solarwind’s support agreement also comes including the UNIPRESS PREMIUM SUPPORT – FREE OF CHARGE!

Here is a reminder of the reasons why our customers renew their SolarWind’s support contracts via Unipress;

UNLIMITED Unipress Premium Support provided by our experienced support technicians, Monday-Friday 09:00 – 17:30 (GMT)

Comprehensive advice and assistance with software configuration and setup included.
Real-time assistance using TeamViewer for fast and effective analysis of problems.
Technicians available on the Telephone for one to one discussions on any issues you are experiencing.
FAQ Knowledgebase. Comprehensive experience means we will have come across many situations and applications of the product before so we can provide the best possible advice.
Assistance with Upgrades and Bug fixes for your Web Help Desk install and the knowledge to guide you through these processes.

All of this is in addition to the 24/7 Portal support by SolarWinds which comes as standard.

Any enquires please email support@unipresssoftware.com

Alternatively if you would prefer to call us on +44 (0) 1624 661850

To discuss this or anything else we would be happy to hear from you!

About Unipress Premium Support

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